Orders and Returns

What is Üllo's Return Policy?

If you purchased an Üllo product directly from www.ullowine.com and are not completely satisfied with our product, you may return it within THIRTY (30) DAYS of the purchase date. In order to initiate a return, ...

Does Üllo have a warranty?

Üllo warrants that all our products will be free from defects in materials and workmanship for a period of 6 (six) months from the date of purchase. We will, at our option, repair or replace any product that fa...

How can I change or cancel my order?

If your order has not shipped, simply login to your shopping cart and modify your order. If your order has shipped, you may still change or cancel your order by contacting us directly. Click here to contact ou...

My order has arrived damaged?

If you order has arrived damaged, please contact us with a photo of the damaged good and our team will ship you a replacement. Once your replacement ships, you will be provided with a tracking number so you can...

My order has arrived, can I return it for a refund?

Yes, If you purchased an Üllo product directly from www.ullowine.com and are not completely satisfied with our product, you may return it within thirty (30) days of the purchase date. **Please note that we are ...

Can I return part of my order?

Yes, if you've order multiple products you can make a partial return. ** Please be advised that Üllo does not accept partial returns for items sold as sets.**

Make a Change to my Subscription

In order to make changes to your subscription you will need to set-up an account with our store. "Store Accounts" are separate and distinct from "Subscription Accounts". "Store Accounts" can be set-up via the...